A Jewelry Shopper's Checklist
When you're in
the market for a piece of jewelry for yourself or someone you love,
shop around. Compare quality, price, and service. If you're not
familiar with any jewelers in your area, ask family members, friends,
and co-workers for recommendations.
You also should:
- Ask for the store's refund and return policy before you
- Check for the appropriate markings on metal jewelry.
whether the pearls are natural, cultured, or imitation.
whether a gemstone is natural, laboratory-created, or imitation.
Ask whether the gemstone has been treated. Is the change permanent? Is
special care required?
- Make sure the jeweler writes on the sales
receipt any information you relied on when making your purchase, such
as the gem's weight or size. Some jewelers also may supply a grading
report from a gemological laboratory.
- When you're shopping for
jewelry online, shop with companies you know or do some homework before
buying to make sure a company is legitimate before doing business with
- Get the details about the product, as well as the merchant's
refund and return policies, before you buy.
- Look for an address to
write to or a phone number to call if you have a question, a problem or
More Information for jewelery shoppers
you have a problem with the jewelry you purchased, first try to resolve
it with the jeweler. If you are dissatisfied with the response, contact
your local Better Business Bureau or local consumer protection
You also may
contact the Jewelers Vigilance Committee's Alternative Dispute
Resolution Service. This program assists consumers and businesses in
resolving disputes about jewelry. The Jewelers Vigilance Committee
(JVC) is an independent, non-profit organization.
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